Executive Management

Pisnu Bua-Iam

Director, WV Division of Rehabilitation Services

304-993-7134 phone
304-558-1691 fax
West Virginia Division of Rehabilitation Services
Administrative Offices
State Capitol P.O. Box 50890
Charleston, WV 25305-0890

Pisnu Bua-Iam serves as Director of the Division of Rehabilitation Services. Pisnu served as Acting Director from August 2021 through June 2022, when he was appointed Director. Prior to this, Bua-Iam served as the Deputy Director with oversight of Administrative and Support Services, Governmental and Public Relations, and State Plan and Program Evaluation for the agency.

Bua-Iam has more than 34 years of experience in the field of vocational rehabilitation. He came to the Division 20 years ago as the Manager of the Program Evaluation Unit.

Mr. Bua-Iam is a nationally recognized expert on program evaluation and return-on-investment of public vocational rehabilitation programs and has authored numerous journal publications. Bua-Iam has worked closely with the Workforce Innovation and Opportunity Act (WIOA) core partner agencies, WorkForce West Virginia and West Virginia Adult Education, in the development of the Unified State Plan for West Virginia since the passage of WIOA in 2014.

Bua-Iam has a Bachelor of Arts degree in economics from University of Maryland, College Park and a Master of Arts degree in economics from the University of Nebraska, Lincoln, and he was a research instructor at West Virginia University for eight years.

David Moss

Assistant Director, Disability Determination Section

304-353-4273 phone
304-353-4219 fax
Social Security Administration
Disability Determination Section
500 Quarrier Street, Suite 500
Charleston, WV 25301-2198

David Moss has served as Disability Determination Section (DDS) Assistant Director since September 2020. Mr. Moss began his career with DDS in 1986 as a Disability Evaluation Specialist.

Since he began his career at DDS, Mr. Moss has advanced several times, including Senior Disability Evaluation Specialist, Hearings Officer, Training/Supervisor, Assistant Area Administrator, Area Administrator (Charleston Office), and Operations Manager (Charleston and Clarksburg Offices).

Mr. Moss earned a bachelor's degree in psychology from West Virginia State College. He also served on the Lakewood Volunteer Fire Department for 12 years, with the last five in the role of Assistant Chief.

Michelle James

Chief Financial Officer

304-356-2063 phone
304-558-1421 fax
West Virginia Division of Rehabilitation Services
Administrative Offices
State Capitol P.O. Box 50890
Charleston, WV 25305-0890

Ms. James was appointed Chief Financial Officer in 2007. She oversees all aspects of Fiscal Services for the Division, including budgeting, accounts receivable, accounts payable, purchasing card management, and auditing.

Ms. James began her career with the Division in 2005 as an Internal Audit Manager. She has seven years of accounting and auditing experience in state government prior to her service with the Division.

Ms. James is a Certified Public Accountant. She has a bachelor's degree in accounting from West Virginia Institute of Technology.

Gentry Cline

Deputy Director

304-356-2102 phone
304-436-3176 fax
West Virginia Division of Rehabilitation Services
Welch Branch Office
110 Park Avenue, Suite 200
Welch, WV 24801

Gentry Cline serves as the Deputy Director for the Division, where he provides leadership and direction to Field Services and the District Managers, as well as oversight of the Division’s Field Specialty Programs. He is responsible for ensuring that clients of the Division are provided appropriate and necessary vocational rehabilitation services to enable them to meet their employment goals.

Mr. Cline previously served as Client Services Senior Manager since 2012. He began his career with the Division as a Rehabilitation Counselor in 1996. He has also served as a Quality Assurance Specialist and as the Huntington District Manager.

Mr. Cline has a master's degree in vocational rehabilitation counseling from Virginia Commonwealth University.

Tracy Carr

Senior Manager, Governmental and Public Relations

304-356-2061 phone
304-558-1474 fax
West Virginia Division of Rehabilitation Services
Administrative Offices
State Capitol P.O. Box 50890
Charleston, WV 25305-0890

Tracy Carr is the Governmental and Public Relations Senior Manager. With more than 18 years of experience with the Division, she oversees the Communications Unit, serves as the agency's liaison to the West Virginia Legislature and is responsible for governmental relations, external communication, and media relations.

Ms. Carr began her career in state government as a Robert W. Burk, Jr. intern with the West Virginia Legislature and served as the Governor's Internship Program Coordinator and as Project Manager for the former Office of the Secretary of Education and the Arts.

Ms. Carr has a Master of Management and Leadership from Campbellsville University in Kentucky and a Bachelor of Arts in criminal justice from Marshall University.

Candice Ward

Assistant Director, Rehabilitation Programs

304-760-7181 phone
304-759-2274 fax
West Virginia Division of Rehabilitation Services
Rehabilitation Programs
10 McJunkin Road
Nitro, WV 25143

Mrs. Ward serves as the Rehabilitation Programs Assistant Director and is responsible for statewide services including Rehabilitation Technology, Blind Services/Visually Impaired Training Services and the Randolph-Sheppard Program.

Mrs. Ward has 27 years of experience with DRS. During her tenure, Mrs. Ward has served as the Blind and Visually Impaired Services Senior Manager, as well as Program Specialist, Manager and Administrative Services Assistant for the Randolph-Sheppard Program. She has also served as the liaison with the West Virginia Committee of Blind Vendors and the Consumer Advisory Committee for the Blind, and she was a board member and secretary of the West Virginia Society for the Blind and Severely Disabled.

Mrs. Ward has a bachelor’s degree from West Virginia State University and an associate degree in business management.

Joshua McAtee

Senior Manager, Human Resources

304-356-2065 phone
304-558-1474 fax
West Virginia Division of Rehabilitation Services
Administrative Offices
State Capitol P.O. Box 50890
Charleston, WV 25305-0890

Mr. McAtee serves as the Human Resources Senior Manager and is responsible for Personnel Services, Payroll and Employee Benefits. He started working for the Division in May 2020, but he began his career with the state of West Virginia in 2012.

Mr. McAtee was employed with the West Virginia Division of Personnel (DOP), where he was responsible for numerous tools and training classes and focused on process improvements. Tools created while at DOP have been implemented throughout numerous state agencies to save time and money. Mr. McAtee also has previous experience with the Division of Juvenile Services and the Division of Corrections.