Working for West Virginia
In the interest of protecting our employees and the public from the potential spread of novel coronavirus disease 2019 (COVID-19), all West Virginia Division of Rehabilitation Services (DRS) offices are open to the public by scheduled appointment only.
All visitors will be screened for COVID-19 related symptoms before entering a building and will be asked to wear a face mask, as well as to follow social distancing requirements as prescribed by the Centers for Disease Control and Prevention.
Offices are open weekdays from 8:30 a.m. to 4:45 p.m.
For assistance, call any DRS office or call the DRS statewide toll-free number at 1-800-642-8207.
How to contact DRS
Many questions are best answered by a counselor at the DRS office nearest you. For other assistance, our statewide toll-free telephone number is 1-800-642-8207. To reach our administrative offices in Charleston, please call 304-356-2060. Hours of operation for all DRS offices are 8:30 a.m. to 5 p.m. weekdays. Offices are closed on all state holidays.
Written communications may be sent to:
West Virginia Division of Rehabilitation Services
P.O. Box 50890
Charleston, WV 25305-0890
… or send us a brief message using our online contact form, and we'll get back to you as quickly as possible.
For inquiries about services related to impaired vision, including:
- Services for the Blind & Visually Impaired
- VISIONS: Visually Impaired Seniors In-home Outreach and Networking Services
- Information & Referral Services for the Blind
… call the statewide toll-free hotline for Information & Referral Services for the Blind, at 1-800-642-3021.
We're also happy to receive comments and suggestions about how we might improve this website.