Working for West Virginia

All West Virginia Division of Rehabilitation Services (DRS) offices are open to the public.

In the interest of protecting our employees and the public from the potential spread of novel coronavirus disease 2019 (COVID-19), all visitors will be screened for COVID-19 related symptoms when entering a building and will be asked to wear a face mask, as well as to follow social distancing requirements as prescribed by the Centers for Disease Control and Prevention.

How to contact DRS

Many questions are best answered by a counselor at the DRS office nearest you. For other assistance, our statewide toll-free telephone number is 1-800-642-8207. To reach our administrative offices in Charleston, please call 304-356-2060. Hours of operation for all DRS offices are 8:30 a.m. to 5 p.m. weekdays. Offices are closed on all state holidays.

Written communications may be sent to:

West Virginia Division of Rehabilitation Services
State Capitol
P.O. Box 50890
Charleston, WV 25305-0890

… or send us a brief message using our online contact form, and we'll get back to you as quickly as possible.

For inquiries about services related to impaired vision, including:

… call the statewide toll-free hotline for Information & Referral Services for the Blind, at 1-800-642-3021.

Website feedback

We're also happy to receive comments and suggestions about how we might improve this website.