Working for West Virginia
In the interest of protecting our employees and the public from the potential spread of novel coronavirus disease 2019 (COVID-19), all West Virginia Division of Rehabilitation Services (DRS) offices will be closed to the public beginning March 19, 2020 and continuing until further notice.
DRS is complying with Governor Jim Justice's directive to allow employees to work from home. DRS employees are performing essential functions and serving our consumers through telework during regular office hours, weekdays from 8:30 a.m. to 4:45 p.m.
For assistance, call the DRS statewide toll-free number at 1-800-642-8207.
How to contact DRS
Many questions are best answered by a counselor at the DRS office nearest you. For other assistance, our statewide toll-free telephone number is 1-800-642-8207. To reach our administrative offices in Charleston, please call 304-356-2060. Hours of operation for all DRS offices are 8:30 a.m. to 5 p.m. weekdays. Offices are closed on all state holidays.
Written communications may be sent to:
West Virginia Division of Rehabilitation Services
P.O. Box 50890
Charleston, WV 25305-0890
… or send us a brief message using our online contact form, and we'll get back to you as quickly as possible.
For inquiries about services related to impaired vision, including:
- Services for the Blind & Visually Impaired
- VISIONS: Visually Impaired Seniors In-home Outreach and Networking Services
- Information & Referral Services for the Blind
… call the statewide toll-free hotline for Information & Referral Services for the Blind, at 1-800-642-3021.
We're also happy to receive comments and suggestions about how we might improve this website.