Working for West Virginia

In the interest of protecting our employees and the public from the potential spread of novel coronavirus disease 2019 (COVID-19), all West Virginia Division of Rehabilitation Services (DRS) offices are open to the public by scheduled appointment only.

All visitors will be screened for COVID-19 related symptoms before entering a building and will be asked to wear a face mask, as well as to follow social distancing requirements as prescribed by the Centers for Disease Control and Prevention.

Offices are open weekdays from 8:30 a.m. to 4:45 p.m.

For assistance, call any DRS office or call the DRS statewide toll-free number at 1-800-642-8207.

How to contact DRS

Many questions are best answered by a counselor at the DRS office nearest you. For other assistance, our statewide toll-free telephone number is 1-800-642-8207. To reach our administrative offices in Charleston, please call 304-356-2060. Hours of operation for all DRS offices are 8:30 a.m. to 5 p.m. weekdays. Offices are closed on all state holidays.

Written communications may be sent to:

West Virginia Division of Rehabilitation Services
State Capitol
P.O. Box 50890
Charleston, WV 25305-0890

… or send us a brief message using our online contact form, and we'll get back to you as quickly as possible.

For inquiries about services related to impaired vision, including:

… call the statewide toll-free hotline for Information & Referral Services for the Blind, at 1-800-642-3021.

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We're also happy to receive comments and suggestions about how we might improve this website.