Home » Client Services Manual

Client Services Manual

Federal law requires the Division to maintain a client services manual that establishes policies and procedures for the administration of the state/federal vocational rehabilitation services program. These written policies cover the nature and scope of vocational rehabilitation services provided for in the law.

Table of Contents

2000 EMPLOYMENT SERVICES

2100 DETERMINING SIGNIFICANCE OF DISABILITY

2200 ORDER OF SELECTION

2300 CONFIDENTIALITY: Protection, Use and Release of Personal Information

2400 VOCATIONAL COUNSELING AND GUIDANCE AND CASE MANAGEMENT

2400-1 Areas Served by Offices

2500 ELIGIBILITY

2700 REHABILITATION PROGRAM DEVELOPMENT

2800 REHABILITATION SERVICES

Self-Determination Guide

2900 SUPPORTED EMPLOYMENT

3000 RECORD OF SERVICES CLOSURE

3100 POST-EMPLOYMENT SERVICES

3200 ECONOMIC RESOURCES

3300 RIGHTS AND RESPONSIBILITIES

3400 DUE PROCESS

3400-1 Request for Review Form

3600 REHABILITATION TRAINING

3700 REHABILITATION TECHNOLOGY

3700-1 Rehabilitation Technology Services Referral Form

3700-2 Used Vehicle Inspection Report

3800 DIAGNOSTIC AND TREATMENT SERVICES

3900 CASELOAD STATUS SYSTEM

4000 TRANSITION PROGRAMS

4100 COMMUNITY REHABILITATION PROGRAMS

4200 ATTENDANT CARE SERVICES

4300 SUPPORT SERVICES

6800 DEFINITIONS